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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 8:00AM - 3:00PM
  • Sun Closed

CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

What People Say About Us


  • -Jay M.

    Good, dedicated, and honest service


  • -Melissa

    Perry is great! Knowledgeable, reliable, and funny.


  • -Lady A.

    Good place and the owner is a fair guy. I recommend this place for sure and they have coupons too!


  • -Kristin R.

    Russell is the man. I spent a lot of money. But he told me every problem, even describing the sound so I knew what was fixed and his only concern was my safety. Even when he knew I didn't get paid till Friday he fixed it and said pay it Friday. His concern was my safety. That's not just a good mechanic but an awesome human.


  • -Tiffany T.

    I have seen the reviews but my experience with this shop was great , maybe they had different mechanics then but I brought my Trans Am to them for a problem that 2 other shops in mesquite could not diagnose or fix ! Friend referred me and we'll all I can say is this is the only shop who could diagnose and fix my car . They are very honest and up front on what your car needs and doesn't need and they checked everything even let me know that certain belts would need to be changed soon and showed me so I will never take my car anywhere else.


  • -Liliya

    I like Affordable Kar Kare. We take all our cars there, and they always work hard to fix the problem. It is a great value for your money.


  • -Terri T.

    This is a great place to take your vehicle for service and repairs. I always feel that I'm getting a great deal and reasonable price and have never been talked down too and all services are explained to where I understand them. Thank you Perry and keep up the great work!


  • -Melissa H.

    From the time the gentleman that answered the phone to the time I left with my vehicle completly fixed, my entire experience with Affordable was incredible. They answered ALL of my questions and gave me all my options. I am so incredibly impressed with the service and the work that I get there.They even dropped me off at work. That's service!!


  • -Desmond G.

    Great place to take your car. They have years of experience. Took my 2004 F150 up there and they had it running like a champ in no time. They informed me of why I needed the repairs and the most affordable way to go. Love these guys!!! They really live up to the name AFFORDABLE


  • -Criston H.

    A brake warning displayed on the dash of my Mercedes on Saturday afternoon. I got to Affordable Kar Kare just before they were supposed to close. One of my brake pads had broken and was literally crumbling apart!!! I could not drive it without tearing up the rotors or wait until after Labor Day. They stayed open late for me, replaced the brake pads and turned the rotors. Even though their guys were ready to start the Labor Day holiday.. they stayed late to help me and I paid less than I expected. I cannot ask for better customer service than that. Thank you

Call us for service: 972-329-0771

IDENTIFIX
ALL-DATA
  • Car Care Aware